Processing Time

All orders are processed within 2 to 3 business days.
Expedited orders are processed within 2 business days.

Orders are not shipped or delivered on weekends or public holidays.
Once your order has been dispatched, you will receive tracking information by email.

Delivery Timeline

All orders are delivered within 6 business days after dispatch.

Delivery time may vary depending on the shipping location and carrier delays.

We currently do not offer international shipping.
All orders are shipped within the United States only.

Shipping Rates

Shipping charges are calculated based on your delivery location and will be displayed at checkout.

Free shipping when you spend $75 or more.

Delivery Area & Carriers

We work with reliable shipping carriers to ensure safe delivery.
Tracking details are shared once the order is shipped.

Please note. Delivery timelines may be affected by weather, carrier delays, or other factors beyond our control.

Address Changes & Errors

Please make sure your shipping address is correct before placing your order.
If you need to change your address after ordering, contact us as soon as possible.
We cannot guarantee address changes once the order has been shipped.

Just Us Chix is not responsible for delivery issues caused by incorrect or incomplete addresses.

Lost, Damaged, or Missing Packages

If your package is lost, damaged, or not received, please contact us within 7 days of the expected delivery date.

We will assist you in contacting the carrier and filing a claim if needed.